FAQ'S SHIPPING AND RETURNS

 

FREQUENTLY ASKED QUESTIONS

 

WHAT IS SALES TAX AND HOW IS THIS CALCULATED?

Applicable sales tax is calculated where the merchandise is being shipped to in the United States. 

HOW LONG DOES IT TAKE FOR SHIPPING?

We want to ship to you as soon as possible. All items ship within 2-14 business days. Shipping depends on geographic location, inventory and demand of items requested. During holiday seasons due to peak delivery demand items may have a longer shipping time. Shipping cost is based on weight

WILL I GET AN ORDER CONFIRMATION NUMBER?

Once your order is placed, you will receive an order confirmation email from us with your order number. You will receive a shipping confirmation email when your order ships with a tracking number in order to track your package.

WHAT IS THE RETURN POLICY?

Truth will accept exchanges or returns of eligible merchandise within 14 days after receipt of purchase. Merchandise must be unwashed and unworn, in original condition, in its original packaging, undamaged box, with original tags attached and accompanied by a valid proof of purchase. If you would like to exchange the merchandise within 14 days after purchase please contact support at contact@truthbeboldbetruebeyou.com. Please note you are responsible for shipping costs. We reserve the right to grant or deny exchanges.
ALL jewelry and accessory purchases are FINAL sale and non-refundable.